TERMS OF SERVICE

Last Updated: May 2026

These Terms of Service (“Terms”) govern access to and use of the JP Kreasi platform operated by Joko Prasetyo ("JP Kreasi", "we", "our", or "us").

By accessing or using our services, you agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use the platform.


1. Description of Service

JP Kreasi provides a cloud-based Software-as-a-Service (SaaS) platform designed to help businesses automate and manage customer interactions across digital platforms.

Features of the platform may include:

All integrations with Meta services are performed through official APIs and OAuth authorization mechanisms.


2. Eligibility

To use this service you must:

By using this service, you represent that you meet these requirements.


3. User Responsibilities

Users are solely responsible for:

You agree not to use the service for:


4. Third-Party Platforms

JP Kreasi integrates with third-party services including Meta platforms such as:

We are not affiliated with Meta Platforms, Inc. and are not responsible for:


5. Payment and Billing

Some features of the platform may require payment through subscription or service fees.

Payments are processed through third-party payment providers. When making a payment, users will be redirected to the payment gateway's secure payment page.

JP Kreasi does not store or process credit card or banking information directly on our servers.

Pricing, subscription plans, and billing cycles may be updated at any time and will be communicated through the website or dashboard.


6. Refund Policy

Due to the digital nature of the service, payments are generally non-refundable once the service has been activated.

Refund requests may be considered only in exceptional cases, such as:

Refund approval is determined solely at the discretion of JP Kreasi.


7. Service Availability

We strive to maintain reliable platform availability, but we do not guarantee uninterrupted service.

Service interruptions may occur due to:

JP Kreasi is not liable for business losses resulting from temporary service disruptions.


8. Data Protection

User data is processed in accordance with our Privacy Policy.

We implement reasonable security measures to protect system integrity and user data, but no internet-based service can be completely secure.

Users are responsible for safeguarding their login credentials and connected accounts.


9. Intellectual Property

All platform software, code, system architecture, and infrastructure are the exclusive property of JP Kreasi.

Users retain ownership of their own business content, customer conversations, and marketing materials processed through the platform.

Users may not copy, reverse engineer, distribute, or reproduce the platform without written permission.


10. Suspension and Termination

We reserve the right to suspend or terminate accounts that:

Users may discontinue use of the service at any time by disconnecting their integrated accounts and requesting data deletion.


11. Limitation of Liability

The service is provided on an “as-is” and “as-available” basis.

JP Kreasi makes no warranties regarding:

To the maximum extent permitted by law, JP Kreasi shall not be liable for indirect, incidental, or consequential damages arising from use of the platform.


12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.


13. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the platform constitutes acceptance of the updated Terms.


14. Contact Information

For questions regarding these Terms or the service, please contact:

JP Kreasi
Operated by Joko Prasetyo
📧 hello@jpkreasi.web.id